Service & Subscription Terms

Last updated: 18 September 2026

These Service & Subscription Terms apply to JP ATHLETIC coaching, Return to Performance, performance testing, JP ATHLETIC Online and digital training products.

Recurring billing

When you start a recurring service, you authorise the payment provider to charge the payment method you provide automatically on the recurring billing dates shown at checkout. No manual payment is required each month.

12-week initial commitment

Where stated at checkout, Performance Coaching, Ongoing Return to Performance Coaching and JP ATHLETIC Online begin with a 12-week initial commitment from the subscription start date.

Billing is monthly, so calendar billing cycles do not align exactly with 12 weeks. After the 12-week minimum has been completed, the subscription continues month-to-month until cancelled. It does not automatically renew into another fixed 12-week term.

Cancellations

To request cancellation, email jordan@jpathletic.co.nz from the email address associated with the subscription. Please contact us before your next billing date if you do not want another monthly charge after your minimum commitment has been completed.

Unless required by law or agreed by JP ATHLETIC in writing, a cancellation cannot take effect before the end of an applicable 12-week initial commitment. If exceptional circumstances arise, contact us and we will consider them reasonably.

JP ATHLETIC Online loyalty memberships

Selected long-term members may be offered a private Online loyalty rate. Eligibility is determined by JP ATHLETIC. The private loyalty offer currently waives the standard Online onboarding fee and charges the loyalty rate shown in the private checkout. The 12-week initial commitment still applies unless JP ATHLETIC agrees otherwise in writing.

Athletes under 18

Where an athlete is under 18, a parent or legal guardian may be required to approve the purchase, provide contact details and accept responsibility for the payment arrangement.

Training and health

JP ATHLETIC provides strength and conditioning and performance services. We do not provide medical diagnosis or replace medical, physiotherapy or other regulated healthcare services. Return to Performance is designed to operate alongside appropriate medical or rehabilitation guidance where relevant.

You are responsible for providing accurate information relevant to safe participation and for telling us if circumstances materially change.

Digital products

Digital programs and e-books are licensed to the purchaser for personal, non-commercial use only. They may not be copied, reproduced, uploaded, redistributed, resold, published or shared with others unless JP ATHLETIC gives written permission.

Digital products are generally not refundable for change of mind once delivered or accessed. If a digital product is faulty, materially different from its description, cannot be accessed because of a problem on our side, or otherwise fails to meet applicable consumer guarantees, contact us for an appropriate remedy.

No guaranteed sporting outcome

Training outcomes vary between athletes and depend on factors outside JP ATHLETIC's control. We do not guarantee selection, scholarships, contracts, competition results, specific performance improvements or recovery timelines.

Consumer rights

Nothing in these terms excludes, restricts or modifies rights or remedies that apply under New Zealand law, including the Consumer Guarantees Act 1993 and Fair Trading Act 1986, where those rights cannot legally be excluded.

Contact

JP ATHLETIC Limited
Email: jordan@jpathletic.co.nz
Phone: +64 21 213 6494